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Location:
This state-of-the-art Hyundai-dedicated service Centre is 12K.M. South of Damascus with a total area of 12000-sq. m while the workshop and storehouses occupy 3000sq. m, the remaining area is reserved for parking lots and gardens.


Functions:
The Centre provides all forms of after-sale services, including P.D.I and warranty services to newly sold cars. Apart from insuring that all necessary spare-parts are always available at its Central Warehouse, the Centre provides 24-hour emergency services with rescue teams who are always ready to respond to customer's calls for help.


Staff:
The Centre is run by a number of specialized engineers who regularly join training courses at Hyundai’s regional Training Centre in Dubai or at Hyundai’s plant in Korea.

Besides, the Centre currently employs 60 technicians and skilled workmen who are steadily provided with the necessary instruction and practical training on the latest technical developments pertinent to their day-to-day work.

The “Training Department” at the Centre regularly organizes in-house theoretical and practical training courses and lectures for staff members so that they keep abreast with the latest instructions, technical tips and news from the manufacturer’s specialists and hi-tech laboratories.


Customer's Facilities:
The Centre has a reception lounge where customers can enjoy drinks and cookies and watch T.V. and video films while their cars are being duly cared for and serviced.
Free transportation is available both ways for customers whose cars need to remain overnight at the Centre.



Branch Centers:
Sixteen branch service centers are attached to the main Centre in Damascus,
These are distributed all over the country and they enjoy administrative, technical, and training back-up from the main Centre.

Our motto is: Customers’ Satisfaction is our Top Priority and to achieve this we spare no efforts to Fix it Right First Time On Time.

 

 

  

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